Envía Sabaneta Principal, Antioquia. Envia Servicio al cliente en <city>

Yeribeth Vasquez - 2022-11-01

The service and everything related to this company is disgusting. Already 2 weeks waiting for my package and it does not arrive, they only make excuses and do not seek any solution. Every time someone calls, the wait is 20 to 25 minutes. I do not recommend it. It's a waste of time.

Camila Davila - 2022-12-02

Terrible company, 15 days for an order, I call and they tell me that the same yes or if it goes to delivery and no, they are liars. I recommend not using this company to send or receive things. In addition, who is in charge of managing complaints and claims? They have a lot and they are still just as bad, with no purpose of improvement, it's a shame in such a recognized company.

Daniel Becerra - 2022-12-13

Terrible service. They told me that the recipient does not receive on Saturdays when there is a 24-hour doorman in the building !!! I've had more than 10 calls from Saturday to Tuesday and they haven't given me an answer at all, they confirmed that it was the messenger who put that note. More than an hour, they answered me, they took care of me and they hung up on me. lousy. I'm going to the office right now to be attended to

Lina Muñoz - 2022-12-09

A month ago I should have received my shipment, they put states in the guide that they are out, no one has come to deliver anything, I have made two complaints and two requests. A very bad company, with terrible service, with terrible attention, they are crap, a company chanda and I am going to sue them.

Yissela Caro Franco - 2022-11-12

Terrible service. I have been waiting for my package for more than a week, also the addresses change from the center of Bogotá. The customer service by call or chat is crap. They make you wait almost an hour to answer and just hang up. And if they answer, they say that they updated the information and when consulting the status of the order, it continues the same.